Shipping policy

Shipping Policy

Effective Date: July 2025

Thank you for shopping with Energic Wear. Below you’ll find details about our shipping process, estimated timelines, and what to expect when ordering made-to-order apparel.

Order Processing

All of our products are made to order through our print-on-demand fulfillment partner. This means your item is printed only after your order is placed.

Production time: 2–5 business days.

This includes order verification, printing, quality check, and packaging.

Estimated Shipping Times

We currently ship to the United States, Canada, Australia, the United Kingdom, and Europe, including Cyprus, where available at checkout.

Estimated shipping times after production:

United States: 2–5 business days
Canada: 10–30 business days
Australia: 10–30 business days
United Kingdom: 10–30 business days
Europe: 10–30 business days

Shipping rates are shown at checkout and may vary by product, destination, weight, and order quantity.

International duties, import taxes, and customs fees are the customer’s responsibility unless checkout states otherwise.

Tracking Your Order

Once your order is fulfilled and shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Shipping Issues & Delays

Please note:

We are not responsible for delays caused by the carrier, customs, weather conditions, or incorrect shipping information.

If your tracking shows “Delivered” but you have not received the item, please contact the carrier first. If the issue remains unresolved, email us at support@energicwear.store.

If your order arrives damaged, defective, or misprinted, email us at support@energicwear.store within 7 days of delivery with your order number and clear photos of the issue.

We’ll work with our production partner to resolve eligible issues as quickly as possible.

Wrong Address Disclaimer

If the shipping address provided at checkout is incorrect or incomplete, and the package is returned or lost, we are not liable for re-shipping costs. Please double-check your shipping address before placing your order.

Questions?

For any shipping-related questions, please email us at support@energicwear.store and we’ll respond as soon as possible.